| Ten
powerful sales winning tips
The telephone can be a really powerful marketing
and management tool - yet so many people fail to use it correctly.
Here's ten powerful tips on how to make winning telephone
sales calls.
There are problems when using the telephone
- it's too easy to be relaxed, we can't make use of body language,
we know that we may be an interruption, we may lack confidence.
Here's a few tips to help you to become more effective:
# Speak clearly. Even if your voice sounds
a little exaggerated off-line, telephone distortion will make
it seem more like a normal voice.
# Get a little hyped up before you make the
call (ignore your colleagues in the same room!)
# Don't hold on if the prospect is engaged
- you'll lose your initial enthusiasm. And don't accept any
offer to 'phone you back'.
# Sound great, sound positive - but not too
far over the top.
# Keep the tempo going - sound busy
# Stand up if you are making an important
call. It's too easy to sound laid back if, physically, you
are.
# S-M-I-L-E :-) ! . You really can 'hear'
a smile over the phone. A smile relaxes the throat muscles
and your voice sounds warmer. It really does work!
# Try to visualise the person you are talking
to. And use visual words in your conversation.
# Be decisive. Don't use words like 'Maybe'
and 'I'll try'.
# Use gestures if it helps you. No-one can
see you.
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to sell using the telephone | Techniques
to Use When Selling Over the Phone | Effective
Phone Selling Tips |
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Phone Selling Tips | Effective
Sales Presentations |
